HOW DO I LOGIN/ACCESS MY PURCHASE?

 

At the time of purchase, the checkout would have prompted you to choose a password or Login to your existing profile.  This password is used to login on our website to review your purchases in what’s called your Library.  Your library is where you view all of your purchases! (Meaning, you do not need a link from emails in order to access your purchase - yay!)

Go to our website: www.jchonline.ca

Top right corner click LOGIN

Use the chosen email and chosen password

Once logged in, it’ll take you right to your library! Click on the according course you are looking for.

 

 

Difference between JCH Video Course & VIP

 

JCH Online Video Course 

The JCH Video Course is different from the VIP, and not 5DSC specific. It was pre-recorded a number of years ago at a local church and was a 8-week course hosted by Greg & Val.  It goes into more depth about the Courts of Heaven, and has about 15 hours worth of content.

 

VIP

The VIP is specific to the 5DSC. It includes all the recordings from that months 5DSC live videos, slides, pdf’s and mp3 audio downloads.  

You also gain access to the bonus Zoom sessions. 

The VIP in month specific.  Meaning, when you purchase in a particular month, you get that months recordings/materials! For example: 

July VIP was purchased, so you now have permanent access to July VIP!  Sometimes, depending to purchase date, we do allow you to receive the next months Live Zoom Link. July’s purchase of VIP does not include any of August recordings. In other words, August VIP would not be included with July VIP purchase.

 

 

HOW TO FIND WEEKLY BROADCAST & REPLAYS

To catch the replays of our weekly broadcasts, you can do so by clicking to our Youtube or Facebook channel! You can find those links in any of our weekly broadcast emails, or click the buttons below!

**A simple way to find it after that, is to bookmark either of those pages on your device. That way, you can just click a button in your browser to find it!

YOUTUBE
FACEBOOK

I'M NOT RECEIVING EMAILS FROM YOU

Sometimes emails get caught in what's called "Email Limbo".  This is when your email security thinks an incoming email contains spam/junk contents to it.  Essentially, it will hold the email in "email jail", decide if it's spam or not, and either let it into your inbox or delete it entirely.

With that being said, there is a way to help out your email security! If you want to be receiving emails from us, but more often then not you are not finding our emails in your inbox, you may need to do something called WHITELISTING.

Whitelisting (or add to Safe Senders List), tells your email security that we are SAFE and it does not need to scan for junk.

Search on google "How to Whitelist" in whatever email domain you use. Yahoo, Hotmail, gMail, etc. Follow the instructions, and there you have it!

How Do I Know If I Am Registered For The 5 Day Salvation Challenge?

All you have to do is enter your name/email on the registration page! Once entered and submitted, you will be taken to a confirmation page to join the 5DSC Facebook Group for that month.  You will then receive an email confirmation. If you do not receive that email, see above under WHITELISTING.

To join the Facebook group, be sure to answer the questions by clicking the Checkboxes after clicking the Facebook group link. After you select 1 or both of the check boxes, click SUBMIT. It may take 24-48hrs for approval.

I CAN'T FIND MY DOWNLOADS

All of the downloads are located just below, and to the right of the video player.  For the any courses that have multiple parts to each session, the downloads will be found on the FIRST video of each session.  For example, in the JCH Video Course, the downloads are located on Session 1 Video 1, Session 2 Video 1 etc.

I CAN'T FIND MY PURCHASE

All of the downloads are located just below, and to the right of the video player.  For the any courses that have multiple parts to each session, the downloads will be found on the FIRST video of each session.  For example, in the JCH Video Course, the downloads are located on Session 1 Video 1, Session 2 Video 1 etc.